Refund policy

30-Day Cancellation and Return Window: We provide our customers with a 30-day return eligibility framework. You have a maximum window of 30 calendar days following the exact physical acquisition of your package to submit a request for an item return. If this 30-day tracking period has completely expired, we are legally unable to grant any refunds, store credits, or product replacements.

Mandatory Return Conditions: To establish eligibility for a valid item return, your received parcel must remain entirely pristine, unworn, unwashed, and completely unaltered from its original structural condition. Every piece of inventory must be returned inside its complete original product packaging box, including internal tissue papers, tags, manuals, and secure protective seals. A valid digital invoice issued directly by aventrara.shop must be attached.

Initiation Procedure: To begin processing a package return, please initiate written correspondence with our operations desk at xbskmqqv255171@outlook.com. Kindly clarify your purchase order index and supply visual evidence if applicable. Once our support channel systematically approves your incoming inquiry, we will forward the accurate routing addresses. Crucial Notice: The customer holds full financial liability for acquiring and paying the postage fees necessary to mail items back. All direct shipping tariffs remain non-refundable.

Structural Defects and Wrong Shipments: We advise inspecting your packages promptly upon arrival. In case the goods prove broken, defective, or do not match your ordered catalog variants, alert our team within 48 hours at xbskmqqv255171@outlook.com so we can immediately counter the logistical discrepancy.

Refund Issuance Framework: We will drop you a notification email immediately upon verifying the arrival and structural integrity of your returned package. Approved return queries are immediately credited back to the original funding option or credit card profile used at checkout.